Shipping policy
Shipping policy
We ship the goods via UPS / DHL / FedEx.
Normally, we(seller) bear the shipping fee, that means, free shipping for buyer.
And, the following conditions will be borne by the buyer:
- If customs duties are imposed in the recipient’s country/region, the taxes will be paid by the buyer.
2. The cost incurred due to the buyer’s delivery delay or address modification shall be borne by the buyer.
3. The buyer shall bear the cost incurred due to the buyer's cancellation or return of the order halfway for personal reasons.
Handling Time:
In Stock Items (Shipping out within 48-72 hours after received your payment)
Customized Style Or Color (Shipping out within 5-8 business days after received your payment))
Delivery Time:
CANADA and The USA : 9-10 business days. Other Countries: 8-11 business days.
Helpful Hint:
1.Normally, the local shippers deliver packages on workday( Mon. - Fri.).Therefore, to ensure your parcel will be delivered to you safely and punctually, it's better for you to choose an address where you can receive the package on workday as the shipping address. It's best to keep your phone open, because the shipper might contact you via phone.
2.Some shipping services we using should have the customer's signature to be successfully delivered. If we ship the goods to your delivery address and someone signs for it, we will not be responsible for any loss or theft of the package. Therefore, please make sure that you or your authorized person are at the delivery address.
Any Question, Please Contact Us via info@bellecanadienne.ca