Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Note: NEVER CUT THE LACE OF A WIG IF YOU WANT TO RETURN IT. otherwise it could not be returned.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

Note: NEVER CUT THE LACE OF A WIG IF YOU WANT TO RETURN IT. otherwise it could not be returned.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 to 8 business days. Please note that for some destinations, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

All your products can be return at the address below.

Belle Canadienne
#36-1400 Wildberry Court, Orleans, Ottawa, K1C 7K6, Canada
Phone Number: +1-613-291-9188

If you want to Drop off the item, please call and get an appointment before coming.

Before to place your order, please check our Size Guide to be sure you have the correct length of the Wig.

If you order the wrong size, you can still return it, but you will support the return shipping fee.

Before to place your order, please check our Size Guide to be sure you have the correct length of the Wig.

If you order the wrong size or the wrong wig, you can still return it, but you will support the return shipping fee.

Please contact our customer service before to return your item.